Shipping & Delivery
Shipping Information
At Nuvo Hones, we know you're excited to receive your pet's new essentials. That's why we work hard to make every step—from placing your order to delivery—as smooth and simple as possible.Here's everything you need to know about shipping, delivery, tracking, and more.
Order Processing
Once you place your order, please allow 1–3 business days for processing.During this time, your order is carefully prepared, checked, packaged, and sent for shipment.As soon as your order ships, we'll send you a confirmation email with tracking information when available.Please note that processing times may be slightly longer during holidays, promotions, weekends, or periods of high order volume.
SHIPPING TIMES
We currently ship to customers across the United States 🇺🇸Estimated Delivery: 4–6 Business Days Delivery times are estimates and may vary depending on your location, carrier operations, weather, holidays, and other unexpected circumstances.Your package may arrive earlier—or occasionally later—than the estimated timeframe. Please allow the full delivery window before considering an order delayed.
Shipping Costs
Any applicable shipping charges will always be clearly displayed at checkout before you complete your purchase.From time to time, we may also offer Free Shipping promotions. When available, the offer will be shown during checkout.
🔎 Track Your Order
Once your order has shipped, tracking information may be sent to you by email.Please allow 2–3 business days for tracking updates to appear after shipment. Sometimes carriers need a little time to scan and update package information.If your tracking hasn't updated yet, don't worry—your package may still be moving through the shipping network.